Contact
For any questions about these general conditions, the website, the privacy policy, or other, you can contact us:
By email: info@momentum.be
By letter to the following address:
Momentum C / o Elsea Production SA, Rue Haute 57/59, B-1000 Brussel, Belgium
VAT BE0448191666
The general conditions cited below manage the relationship between the client and www.momentum.be, the full property of Elsea Production SA ("Momentum"). Each visit and possible sale via Momentum implies total and unreserved acceptance of the general conditions by the customer. Momentum reserves the right to adapt the conditions mentioned on this website at any time.
A lot of time and effort has been invested in the presentation, description and representation of the items that are sold on this website. If despite all our precautions, a fault is committed on our site, we cannot be held responsible for this fact.
1. SUBJECT:
These general conditions apply to all sales made by Elsea Production SA / Momentum both from its website and from its stores.
The customer who places an order is presumed to have fully accepted them. Any clause derogating from these general conditions of sale must have been expressly accepted by the management.
2. CONCLUSION OF THE SALE:
With regard to classic sales made in stores, the sales contract is concluded as soon as each of the parties has signed the order form.
Regarding sales made via the website, the sale is only final when it is confirmed by the payment of the price mentioned by the purchaser. The sale is concluded as soon as the customer has validated his shopping basket and that an order confirmation has been sent to him by e-mail, you declare that you are responsible for the purchase.
3. PRICE:
The prices are valid the same day of the consultation on the website or for the period of validity if this is mentioned, until the end of stocks. All prices are inclusive of VAT, unless otherwise stated - shipping costs not included.
4. APPROVAL AND RECEPTION OF GOODS:
With regard to conventional sales made in stores, if the buyer takes possession of the goods and takes care of transporting them themselves, the latter then travels at the buyer's expense and risk.
With regard to sales made via the website and conventional sales made in stores for which the seller is responsible for delivering the goods, the latter travel at the seller's risk.
With regard to sales made via the website, the buyer's right of withdrawal is 7 working days from the day after delivery of the goods.
Under penalty of expiry, any protest or complaint concerning apparent defects must have come to the attention of our firm within two months of the invoice or receipt.
5. WARRANTY:
The warranty applies to the cost of repairing or replacing defective furniture or parts of furniture.
If repair or replacement is impossible or disproportionate, the consumer may request an appropriate reduction in the price or, in the event of a major defect, the termination of the contract.
6. PAYMENT OF THE PRICE AND DELIVERY:
Momentum undertakes to deliver the order within 15 working days of receipt of payment and if all the products are in stock. In the case of orders for items out of stock, the period is generally 8 to 12 weeks, of the products ordered, Momentum will keep you informed of the status of the order. Possible delays in deliveries in no way give the purchaser the right to cancel the purchase or refuse the goods and can in no case lead to compensation. In accordance with the law on commercial practices, the loss and / or damage to an ordered product falls on Momentum. You are responsible for checking the goods received and in the event of any damage, reimbursement or replacement is only possible by immediate return following receipt. By signing the receipt note you declare that you are satisfied with the goods received and therefore reimbursement or replacement will no longer be possible.
7. NON-WITHDRAWAL OF GOODS BY PURCHASER OR CANCELLATION OF ORDER BY PURCHASER:
Collection by customer at our warehouse:
In the event of non-withdrawal of the goods by the buyer on the appointed day or in the event of the cancellation of an order by the buyer, our firm may choose either to apply to the competent court for all measures and all damages and interests, or apply article 1657 of the Civil Code.
Order cancellation by the buyer:
In accordance with the law on distance selling you have the right to declare that you give up the purchase, without having to pay a fine and without having to give a reason, within 15 calendar days from the day following delivery of the product or conclusion of the sales contract. The customer must first contact Momentum and inform them of the return. A return number is granted, which must be mentioned on each correspondence and on the returned package. The goods must then be returned within 10 working days. The delivery costs will be borne by the customer. In order for the customer to claim a refund, the goods must be unused and must arrive in the original condition and in the original packaging at Momentum. If all the conditions are met, Momentum agrees to pay the full purchase amount within 15 days. Articles must be returned to the following address: Momentum, C / O Elsea Production SA, 1000 Bruxelles, Belgique, Belgique.
8. RETENTION OF PROPERTY:
The objects sold remain the property of our firm until full payment of the purchase price, in principal and accessories.
9. EXTERIOR LIFT:
If contrary to these provisions, by a particular clause, our firm accepted a free delivery, it is understood that in this case, the buyer would be responsible for the pulley and other costs, the obligation of our firm is limiting delivery to the threshold of the building.
10. TAX EXEMPTION:
Our firm accepts the deduction of the V.A.T. subject to acceptance of the validated document 136 F.
Embassies:
Our firm accepts the deduction of the amount of VAT subject to acceptance of the document from the embassy, NATO, consulate, duly validated, our firm accepts the deduction of VAT for export subject of receipt of the validated output document. In any case, the buyer can not excuse the inoperability of one of the above mechanisms with regard to our firm.
11. SALE OF FURNITURE EXHIBITED IN STORE:
For sales in stores and warehouses, the furniture and exhibits sold are in the state in which they are found, well known to the buyer, who is deemed to have examined them in full detail. This does not preclude the application of minimum legal guarantees.
12. COPYRIGHT
The compilation of all content on this website belongs exclusively to Momentum and is protected by Belgian and international copyright laws. Any content on this website - such as text, graphics, logos, pictograms, images, brand names, etc. - belongs to Momentum or its suppliers and is further protected by Belgian and international copyright laws. The "Prestashop" software is used under the GNU General Public license, and any original authorship and credit for Prestashop remains the intellectual property of www.prestashop.com. The usage rights, the reproduction rights, as well as the intellectual rights which concern this site belong exclusively to Momentum.
13. COMPLAINTS:
Any complaints may be made to the email address info@momentum.be and will be dealt with within 5 working days.
In the event of a dispute, only the Brussels court and the justice of the peace of the sixth canton of Brussels are competent.